Service Manager (DOS)

Must have a legal working status for Italy to apply!

Required Degrees: University Degree
Fields of Expertise: ESL/EFL,  Human Resources, Communication skills

Wall Street English

Details: Service Manager Job Details
The Service Manager is ultimately accountable for Students’ educational success and satisfaction throughout their course and is responsible for:
· Hiring, training and developing a service team – receptionists and didactic staff
· Managing quality and standardization through the implementation of the Standard Operating Procedures
· Teaching classes in accordance with the Wall Street English Method
· Facilitating internal revenue through quality service delivery
· The day-to-day running of the service department in the center
Your Package
· Full time contract
. Interesting bonus scheme
· Initial and ongoing training